SHIPPING AND RETURNS
Shipping:
All orders are shipped via USPS Or UPS (for multiple items).
All orders are given a tracking number. All orders over $100.00 require signature confirmation.
All orders must be shipped. We do not offer in store pick up!
Shipping outside of the USA:
We're currently shipping within the USA/ USA Territories.
How long does it take for items to arrive:
All orders are prepared for shipping within one to two (24-48 hours) business days (Monday-Friday, Excluding Holidays) after you've placed it. When it has been boxed, and a label has been created for your tracking, you will receive an email confirmation with that information. All items that are Domestic are shipped via USPS/UPS. Your Item/Items will arrive within 3 to 7 Business days from shipped date.
Sales Tax:
All orders shipped to CA are required to pay sales tax.
Return Policy:
All sales are final. No returns or exchanges of any kind will be accepted on any product, including custom work, in-stock, and pre-ordered merchandise. We are not responsible for any damage that may occur during shipping. We will do our best to protect the item to ensure minimal damage.
FAQ:
We are not liable for any damages caused from the shipping service, while in transit.
We carefully pack each item and have no control over how the postal service handle the packages.
Collectibles are not guaranteed to be received with a "perfect box" or "perfect paint". Please note that collectibles may come with shelf wear, scratches, dents, marks, creases, cuts, bends, and/or imperfections.
Please be aware of any sneakers we sell can include signs of aging when it comes to older pairs, including slight yellowing. Shoes should be worn at your own risk. Sneakers that are over 5 years old, when worn, may experience structural weakness and a lack of durability. Buy at your own risk!
Please Contact Us if you have any questions.
Email: Support@grailssf.com
Phone: 628-899-6133